A person working on a laptop with a cell phone next to them and central overlays symbolizing the themes of learning, knowledge, help, support, processes, and ideas (AI-generated)

Expertise & Support

SAMPLES is developing rapidly. But staying up to date has never been easier, because here you will find all the know-how you need: from product videos, tutorials and white papers to an overview of supporting partners.

A screenshot of SAMPLES on a tablet showing step-by-step instructions or an SOP, marked with a play button to indicate that it is a video

Product video

Video clip from the Analytica 2024 video demonstrating a pipette integrated into SAMPLES

Tutorials

Photo of the cover page and the article page of the technical article “Streamlining Everyday Lab Work Efficiently with ChatGPT” in the publication “Artificial Intelligence in the Lab” by SPECTARIS, the trade association of German laboratory equipment manufacturers

Whitepaper

A tablet featuring a large colored gear and a piston—symbolizing "Release Notes"—standing on a work surface in a modern laboratory setting with various laboratory vessels

Release notes

A video chat for help and support between a support representative and a customer, who is visible on the support representative's screen

Help & Contact