{"id":21797,"date":"2026-01-22T15:53:44","date_gmt":"2026-01-22T14:53:44","guid":{"rendered":"https:\/\/samples.app\/expertise-support\/"},"modified":"2026-09-07T14:31:23","modified_gmt":"2026-09-07T12:31:23","slug":"expertise-support","status":"publish","type":"page","link":"https:\/\/samples.de\/en\/expertise-support\/","title":{"rendered":"Expertise &#038; Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; module_class=&#8221;hero-landingpage&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/samples.de\/wp-content\/uploads\/2026\/06\/cr_WS_Headerbild-scaled.png&#8221; alt=&#8221;A person working on a laptop with a cell phone next to them and central overlays symbolizing the themes of learning, knowledge, help, support, processes, and ideas (AI-generated)&#8221; title_text=&#8221;Icon: Knowledge and Support&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;h1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: left;\">Expertise &#038; Support<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>SAMPLES is developing rapidly. But staying up to date has never been easier, because here you will find all the know-how you need: from product videos, tutorials and white papers to an overview of supporting partners. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;industries&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_card image=&#8221;https:\/\/samples.de\/wp-content\/uploads\/2026\/03\/Mockup_Tablet_Video_breit-scaled.png&#8221; image_as_background=&#8221;off&#8221; alt=&#8221;A screenshot of SAMPLES on a tablet showing step-by-step instructions or an SOP, marked with a play button to indicate that it is a video&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/samples.de\/en\/expertise-support\/knowledge\/#productvideo&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Product video<\/p>\n<p>[\/dsm_card][dsm_card image=&#8221;https:\/\/samples.de\/wp-content\/uploads\/2024\/06\/analytica_pipette.png&#8221; image_as_background=&#8221;off&#8221; alt=&#8221;Video clip from the Analytica 2024 video demonstrating a pipette integrated into SAMPLES&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/samples.de\/en\/expertise-support\/knowledge\/#tutorials&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Tutorials<\/p>\n<p>[\/dsm_card][dsm_card image=&#8221;https:\/\/samples.de\/wp-content\/uploads\/2024\/06\/ki-im-labor-publikation-spectaris.png&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/samples.de\/en\/expertise-support\/knowledge\/#whitepaper&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; alt=&#8221;Photo of the cover page and the article page of the technical article \u201cStreamlining Everyday Lab Work Efficiently with ChatGPT\u201d in the publication \u201cArtificial Intelligence in the Lab\u201d by SPECTARIS, the trade association of German laboratory equipment manufacturers&#8221; title_text=&#8221;Foto der KI-Publikation bei SPECTARIS&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Whitepaper<\/p>\n<p>[\/dsm_card][dsm_card image=&#8221;https:\/\/samples.de\/wp-content\/uploads\/2026\/07\/SAMPLES-Dashboard-Release-Notes-scaled.png&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQwNzkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; alt=&#8221;A tablet featuring a large colored gear and a piston\u2014symbolizing &quot;Release Notes&quot;\u2014standing on a work surface in a modern laboratory setting with various laboratory vessels&#8221; title_text=&#8221;SAMPLES Dashboard Release Notes&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Release notes<\/p>\n<p>[\/dsm_card][dsm_card image=&#8221;https:\/\/samples.de\/wp-content\/uploads\/2026\/03\/business_AdobeStock_433614401-scaled.jpeg&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIxNzgwIiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; alt=&#8221;A video chat for help and support between a support representative and a customer, who is visible on the support representative&#039;s screen&#8221; title_text=&#8221;Symbolbild Hilfe und Kontakt&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Help &#038; Contact<\/p>\n<p>[\/dsm_card][dsm_card image=&#8221;https:\/\/samples.de\/wp-content\/uploads\/2026\/01\/AdobeStock_1619510827-scaled.jpeg&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.5&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1MzIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Partner<\/p>\n<p>[\/dsm_card][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Expertise &#038; SupportSAMPLES is developing rapidly. But staying up to date has never been easier, because here you will find all the know-how you need: from product videos, tutorials and white papers to an overview of supporting partners. <div class=\"et_pb_module dsm_card dsm_card_0 et_pb_bg_layout_light  dsm_card_layout_stacked\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\n\t\t\t\n\t\t\t<figure class=\"dsm_card_image_wrapper dsm_card_badge_top_right\"><img decoding=\"async\" src=\"\" alt=\"&#8221;A\" class=\"et_multi_view_hidden_image dsm_card_img dsm_card_image_stretch\" \/><\/figure>\n\t\t\t\n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":-1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-21797","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/samples.de\/en\/wp-json\/wp\/v2\/pages\/21797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samples.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/samples.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/samples.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/samples.de\/en\/wp-json\/wp\/v2\/comments?post=21797"}],"version-history":[{"count":11,"href":"https:\/\/samples.de\/en\/wp-json\/wp\/v2\/pages\/21797\/revisions"}],"predecessor-version":[{"id":25566,"href":"https:\/\/samples.de\/en\/wp-json\/wp\/v2\/pages\/21797\/revisions\/25566"}],"wp:attachment":[{"href":"https:\/\/samples.de\/en\/wp-json\/wp\/v2\/media?parent=21797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}